Director, Development, Infrastructure and IT Operations

Directorate: Chief Technology Directorate

About your future employer:The Sustainable Mobility Agency is a paramunicipal organization that innovates for greater mobility sustainable, by managing the spaces entrusted to it in the curb and in off-street parking, through its surveillance activities of public space in Montreal and through improved information to the community. It puts its expertise in sustainable mobility at the service of the City of Montreal in order to improve the quality of life and support economic vitality by facilitating the equitable sharing of space and the accessibility of the city for all. span>
Working at the Sustainable Mobility Agency means helping to improve the quality of life of Montrealers by tackling the major issues of urban planning, mobility and transport while participating to the reduction of GHGs linked to travel.
Your mandate:Reporting to the Senior Director, Technologies , the Director will be responsible for the operation and delivery of IT services. The IT Development, Infrastructure and Operations Department brings together the Software Development, Infrastructure and Support and Business Intelligence Services. The Director will manage three department heads, including a supervisor, analysts, developers and programmers, administrators and IT technicians.
Your challenges: b>

• Plan developments in the IT infrastructure to guarantee the required level of service and security while ensuring compliance with the organization's policies;
• Manage and monitor contractual agreements and budgets, including investments, approvals and purchasing tracking. Ensure the quality of solutions and delivery of services while respecting budgets and deadlines;
• Plan the developments, design and delivery of data analysis environments;
• Manage the development, delivery and integration of software applications into the organization's solutions;
• Establish and monitor quality and performance indicators to guarantee the level of service and identify improvement actions;
• Organize the IT management, infrastructure and operations in order to respond to the overall strategy by delivering and operating IT solutions resulting from the enterprise architecture plan and according to the governance of the project office;
• Manage the directives and standards associated with technological assets (replacements, obsolescence, standardization, etc.);
• Prepare and write the strategic and tactical plan for the IT Infrastructure and Operations Department and its Services;
• Develop action plans and determine how to use resources to achieve business objectives by considering the dynamics between the different sectors of the organization and the trends in its field of activity;
• Plan, control and evaluate the operations of its Directorate in line with the strategy of the Main Directorate, Technologies;
• Build a strong team by attracting key talents, promoting their development and ensuring succession;
• Manage, mobilize and maximize the work of your team members;
• Plan, develop and manage the budget of your Directorate, and participate in the development and management of the budget of the Main Directorate, Technologies;
• Establish and promote initiatives to improve the performance of IT management, infrastructure and operations;
• Manage multiple projects and files effectively.

Your profile:

• Have a bachelor's degree in computer science, information technology or any other relevant field;
• Have a minimum of 7 years of relevant experience, including at least 3 years in team management;
• Have management experience in a unionized organization (asset);
• Demonstrate flexible and caring leadership, and know how to empower team members;
• Have excellent relational and communication skills;
• Be open to change and encourage it by integrating it into your daily work.

Several reasons to be part of the team:

• Evolve in a dynamic, stimulating and caring work environment
• Benefit from numerous social benefits:
  • 4 to 5 weeks of annual vacation
  • 11 days of flexible and sick leave
  • End of year closure between Christmas and New Year’s Day
  • Group insurance plan and employee assistance program (EAP)
  • Generous group RRSP
• Mobility ($1000/year) and wellness ($500/year) programs
• Work in hybrid mode and flexible hours

Considering diversity as an asset, the Sustainable Mobility Agency encourages access to equal employment and this is why we invite women, members of visible and ethnic minorities, indigenous people and people with disabilities to apply. In addition, adaptations to the recruitment process for people with disabilities could be offered, upon request.