IT Lead - Temenos T24

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The IT Lead / IT Custodian for the Temenos platform is a key leadership role responsible for managing both the technical and people aspects of the Temenos Core Banking system within the organization. This role combines strategic oversight with hands-on technical expertise to ensure the optimal performance, reliability, and scalability of the Temenos platform. The ideal candidate will have deep technical knowledge of the Temenos system, strong leadership abilities, and a proven track record in managing both people and technology.

• Platform Oversight: Lead the administration, configuration, and management of the Temenos Core Banking platform, ensuring high availability and performance.
• System Maintenance: Oversee routine maintenance, upgrades, patches, and performance tuning of the Temenos system to ensure stability and security.
• Technical Expertise: Provide hands-on technical support and troubleshooting for complex issues within the Temenos environment, including the core banking system, associated middleware, and integrations.
• Security Management: Ensure compliance with all security protocols and manage system access, ensuring that only authorized personnel have access to sensitive data and functions.
• Disaster Recovery: Develop and maintain disaster recovery plans specific to the Temenos platform, including regular testing and updates.
• Vendor Management: Liaise with Temenos and other third-party vendors to manage contracts, support issues, and system enhancements.
• Technical Documentation: Create and maintain comprehensive technical documentation, including system architecture, configurations, and operational procedures.

• Team Leadership: Lead and mentor a team of IT professionals, including system administrators, developers, and support staff, fostering a collaborative and high-performance culture.
• Resource Management: Allocate and manage resources effectively to ensure the successful delivery of projects and ongoing platform management.
• Training & Development: Identify skill gaps within the team and develop training plans to ensure that team members are equipped with the necessary skills and knowledge.
• Performance Management: Conduct regular performance reviews, set objectives, and provide feedback to team members to support their professional growth and development.

• Project Oversight: Lead and manage projects related to the Temenos platform, including system upgrades, new module implementations, and integration projects.
• Stakeholder Communication: Act as the primary point of contact for stakeholders, ensuring clear communication and reporting on project status, risks, and milestones.
• Budget Management: Manage the budget for the Temenos platform, including forecasting, monitoring expenses, and reporting on financial performance.

• Platform Roadmap: Develop and maintain a strategic roadmap for the Temenos platform, aligning it with the organization’s business objectives and IT strategy.
• Innovation: Identify and evaluate new technologies and best practices that could enhance the performance, security, and scalability of the Temenos platform.
• Risk Management: Identify potential risks related to the Temenos platform and develop strategies to mitigate them.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community. 

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

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